Cancellation and Refund
Cancellation: We regret to inform you that we do not accept cancellations once an order has been placed. Kindly review your order carefully before confirming your purchase.
Refund: We do not offer refunds for products purchased. However, if you receive a damaged product, we will be happy to replace it. Please follow the process outlined below for damaged items.
Damaged Items: In the rare event that you receive a damaged product, please notify us within 7 days of receiving your order. Send an email to support@bitaminnaturals.com with the following details:
- Order Number
- Description of the damage
- Clear photos of the damaged product
Our customer support team will review your case and, if the damage is verified, we will arrange for a replacement to be sent to you at no additional cost.
Contact Us: For any inquiries or concerns related to damaged products, please reach out to our customer support team at support@bitaminnaturals.com.